Job Description
Location: Hyderabad (Work from Office)
Experience: 2+ Years
Employment Type: Full-Time
Shesha Ayurveda is looking for a Customer Support Executive to handle customer calls, live chat, WhatsApp, email, and social media queries . The ideal candidate should have excellent communication skills, empathy, and a customer-first mindset while ensuring timely issue resolution and a seamless customer experience.
- Handle inbound and outbound customer calls professionally.
- Respond promptly to customer queries via Live Chat, WhatsApp, Email, and Social Media .
- Resolve customer concerns related to orders, products, deliveries, returns, refunds, exchanges, and payments .
- Guide customers in selecting the right products based on their needs.
- Maintain high standards of customer satisfaction and respon...
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