Customer Support Executive

Job Description

As a part of the Cx team we are looking for a fun and committed individual who understands nuances of interacting with customers and handle customer calls. Someone who understands the gravity of the role and says yes to all

the following questions - Do you want to solve a problem? Love talking for hours on end?

Prefer a phone that rings over a phone that sits? Patience is your middle name? If you just

yelped out a booming yes, you must be the one!

• Answering calls, mails and chats to guide customers about Livspace design services and products for end to end home design projects as per the SLA and TAT.
• Assisting customers while they shop online; guiding them on the best design products for their homes.
• Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries
• Follow ...