Job Description

Job Description

The Customer Support Engineer (UKFSO) is ultimately accountable for the system being implemented based on the site design specifics including the on-site configuration, testing, cut and post cut support for Motorola’s solutions.

The Customer Support Engineer may also provide consultation to both internal and external customers on complex solutions being deployed in the field.

Responsibilities include:

This role is primarily based in Central London, with occasional travel nationally and internationally as part of the role.

  • Performs system configuration for all supported and assigned solutions.
  • Performs site Verification Testing prior to cutting a site into a production environment.
  • Provides support to Customer and Channel Partners while cutting the solution into a production environment.
  • Documents all changes to the solution that may occur during the implementation phase of the project...

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