Customer Support Engineer/ OPS Engineer

We are seeking a dynamic and motivated Customer Support Engineer / Operations Engineer to join our customer support team. This position is perfect for a solar photovoltaic enthusiast who wants to demonstrate their technical understanding of challenges in solar PV plant O&M and asset management. You will be responsible for providing exceptional technical customer support and managing relationships, working hands-on with Apollo™, our patented performance intelligence and health analytics solution.

Roles and Responsibilities

• Plant Onboarding & Configuration:
• Configure new plants on to the Apollo™ platform.
• Check all engineering files received from the customer.
• Set up plant topology and configuration in Apollo™.
• Establish data pipeline connections between Apollo™ and the customer site.
• Feature Activat...