Job Description

At the core of the company groups, team up with 30+ support engineers across the globe. Belong in a variety of technical backgrounds and expertise. Work side by side with our customers both on -site and remote to assist every step of an exail product integration and operation. This unique position ensures hands-on experience with the full range of exail products.
Proudly provide 24/7 support to our customer. Assist them to meet their day-to-day objectives. Contribute with prompt, accurate and reliable answers to their questions. Whether they need a simple advice or a further understanding of the technology, they can contact you! Based in the Singapore commercial office, apply and become a Customer Support Engineer (Singapore).
Your Duties And Responsibilities
  • Represent Exail to customers both internally and externally.
  • Remote support to customer:
    • Follow-up and respond all hot-line, hot-mail, and customer requests....

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