Job Description
Join us as a Customer Support Engineer at KLA, responsible for customer service activities associated with updating, troubleshooting, diagnosing, and repairing highly sophisticated capital equipment at customer sites.
Major Responsibilities
- Responsible for customer service activities associated with updating, troubleshooting, diagnosing, and repairing highly complex capital equipment at customer sites.
- Represents the company to the customer and assumes accountability for customer satisfaction with service.
- Assures operational quality of system equipment.
- Coordinates actions with customers to minimize downtime.
- May provide assistance to Installation Engineers in resolving problems.
Technical Skills
- Ability to understand and troubleshoot problems in software and electronics, optics, mechanical, electro-mechanical, and electro-optical systems to address on-site customer problems.
Ready to Apply?
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