Customer Support Engineer

Requirements

• Effective Communication: Demonstrates exceptional written and verbal communication skills, with an ability to translate complex RF and networking issues into clear client updates
• Inquisitive Mindset: Possesses a natural curiosity and enthusiasm for learning specialized hardware, software, and radio frequency concepts
• Structured Problem Solving: Applies strong analytical thinking to replicate customer environments and execute root‑cause analysis
• Customer Advocacy: Takes personal ownership of incoming issues from initial logging through to successful resolution
• Collaboration & Flexibility: Thrives in a dynamic, fast‑paced team environment, adapting seamlessly to changing priorities and shifting technical scenarios
• Attention to Detail: Maintains a high level of professionalism, reliability, and precision when logging technical data and handling configurations
• Ducation & Experience: A university ...