Job Description

Customer Support Coordinator

Location: Wakefield

Salary: £30,000 – £32,000 per annum

Hours: Mon-Fri 9am-5pm

We are recruiting a Customer Support Coordinator to join a growing UK business at an exciting stage of its development. This is an office-based role focused on customer support via phone and email, order processing, and coordination of service and repair activity.

The role suits someone who is organised, detail-focused, and comfortable combining customer communication with hands-on, practical tasks when required.

Key Responsibilities

* Manage inbound customer enquiries via phone and email, providing clear and professional support

* Process customer orders accurately and efficiently

* Issue payment requests and follow up where required

* Prepare, pack, and dispatch customer orders and returns

* Coordinate servicing and repair activity, ensuring items are logged, tracked, and completed within agr...

Ready to Apply?

Take the next step in your AI career. Submit your application to POST recruitment today.

Submit Application