Job Description
Customer Support Coordinator
Location: Wakefield
Salary: £30,000 – £32,000 per annum
Hours: Mon-Fri 9am-5pm
We are recruiting a Customer Support Coordinator to join a growing UK business at an exciting stage of its development. This is an office-based role focused on customer support via phone and email, order processing, and coordination of service and repair activity.
The role suits someone who is organised, detail-focused, and comfortable combining customer communication with hands-on, practical tasks when required.
Key Responsibilities
* Manage inbound customer enquiries via phone and email, providing clear and professional support
* Process customer orders accurately and efficiently
* Issue payment requests and follow up where required
* Prepare, pack, and dispatch customer orders and returns
* Coordinate servicing and repair activity, ensuring items are logged, tracked, and completed within agr...
Location: Wakefield
Salary: £30,000 – £32,000 per annum
Hours: Mon-Fri 9am-5pm
We are recruiting a Customer Support Coordinator to join a growing UK business at an exciting stage of its development. This is an office-based role focused on customer support via phone and email, order processing, and coordination of service and repair activity.
The role suits someone who is organised, detail-focused, and comfortable combining customer communication with hands-on, practical tasks when required.
Key Responsibilities
* Manage inbound customer enquiries via phone and email, providing clear and professional support
* Process customer orders accurately and efficiently
* Issue payment requests and follow up where required
* Prepare, pack, and dispatch customer orders and returns
* Coordinate servicing and repair activity, ensuring items are logged, tracked, and completed within agr...
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