Customer Support Coordinator

Customer Support Coordinator

is a leading online platform dedicated to providing accessible and convenient skincare solutions to customers across Pakistan. We're seeking enthusiastic and customer-oriented individuals to join our growing team as Customer Support Coordinator

Responsibilities:

• Provide exceptional customer service through phone and WhatsApp.
• Assist customers with orders, inquiries, and concerns.
• Offer personalized product recommendations.
• Resolve customer complaints and issues efficiently.

Requirements:

• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict resolution abilities.
• Proficient in using WhatsApp and phone calls.
• Basic computer literacy and familiarity with online platforms.
• Ability to work independently and as part of a team.
• Flexible availability to provide round-the-clock customer support.
• Prio...