Customer Support Coordinator

Customer Support Specialist

Time Zone: MST - (Remote in Alberta ONLY)

Contract: 14 Months

Reports To: Customer Support Manager (Stephanie H)

Comp: $55,000.00- $60,000.00

As our next Customer Support Coordinator, you will play a key role in supporting the continued growth and success of the Thrive Career Wellness Platform. Thrive’s mission is to help people at all stages of their career. Career wellness is about more than just getting your next job, or even your next promotion. We deeply care about our users’ career paths and work to ensure they have access to great tools to help them Thrive. We are deeply invested in supporting meaningful career journeys through innovative, technology-driven tools.

This role sits at the heart of a fast-paced SaaS environment. You will work cross-functionally with Thrive Jobseekers, Customers, our Support & Client Services Teams, and our Product Team to deliver a seamless digital experience for job...