Job Description

Customer Support

Location: Dublin, Ireland

Purpose

Deliver high-quality technical support to internal users and customers, ensuring systems and services operate reliably and securely.

Work as part of a collaborative support function, resolving issues, enabling users, and contributing to a positive and efficient service experience across the organisation.

Major Responsibilities

  • Troubleshoot software issues across primarily Windows-based environments

  • Investigate and resolve technical issues in a timely and effective manner

  • Manage user accounts and access permissions across systems

  • Support system configu...

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