Job Description

🚨 We’re Hiring | Customer Support Executive – Chat Process (International BFSI) 🚨

πŸ“ Location: Gurugram (Work From Office)

🏒 Process: International BFSI Chat Support

πŸ•’ Shift: 24/7 Rotational (5 Days Working | 2 Weekly Offs)

πŸš• Cab Facility: Available (Within Hiring Zone)

πŸ”Ή Role Overview:

  • Handle customer queries via live chat
  • Manage multiple chats simultaneously
  • Provide accurate support for financial products/services
  • Ensure high-quality service & customer satisfaction
  • Work in a fast-paced, high-volume environment

πŸ”Ή Eligibility:

βœ” Graduate / Undergraduate

βœ” Minimum 6 months BFSI experience (Mandatory)

βœ” Typing Speed: 35+ WPM

βœ” Excellent English Communication (Written & Verbal)

βœ” Ability to handle multiple chats

πŸ”Ή Interview Process:

HR β†’ Operations β†’ Versant β†’ Client Roun...

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