Job Description
Description
We are looking for an experienced Customer Support Representative to join our team in India. The ideal candidate will have a passion for helping customers and a proven track record in providing exceptional support.
Responsibilities
- Provide excellent customer service via phone, email, and chat support.
- Resolve customer inquiries and issues in a timely and effective manner.
- Maintain detailed records of customer interactions and transactions.
- Identify and escalate priority issues to appropriate personnel.
- Follow up with customers to ensure their issues are resolved satisfactorily.
- Collect feedback from customers to improve service delivery.
Skills and Qualifications
- 2-5 years of experience in customer support or related field.
- Proficient in using customer support software and tools (e.g., Zendesk, Freshdesk).
Ready to Apply?
Take the next step in your AI career. Submit your application to Izee Manpower Consultancy Private Limited today.
Submit Application