Job Description
Roles & Responsibilities:
- Handle inbound and outbound customer calls related to banking services
- Resolve queries related to accounts, transactions, debit/credit cards, and other banking products
- Maintain a high level of professionalism and accuracy in customer interactions
- Follow security protocols and ensure customer data confidentiality
- Log all customer interactions in the system accurately
- Escalate complex issues to appropriate departments when required
Why Join Us:
- Opportunity to work with top banking clients
- Job stability with timely salary payouts
- Full training provided for freshers
- Two-way cab facility (if applicable)
- Supportive and professional team environment
Skills Required
Voice Process, Account Handling, Bpo, Call Center
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