Customer Support Associate / Telecaller

we are looking for a Customer Support Associate / Telecaller to join our dynamic team in India. The ideal candidate will be responsible for managing customer inquiries and providing top-notch service to enhance customer satisfaction. This role requires strong communication skills and the ability to resolve issues effectively.

Responsibilities

• Handle incoming calls and customer inquiries professionally and efficiently
• Provide accurate information regarding products and services
• Resolve customer complaints and issues in a timely manner
• Maintain detailed records of customer interactions and transactions
• Collaborate with team members to ensure customer satisfaction
• Follow up on customer interactions to ensure resolution and satisfaction

Skills and Qualifications

• Excellent verbal and written communication skills in English and...