Customer Support Associate

Profile: Customer Support Associate
Budget: 25K to 30K CTC
Location: Greater Noida
Qualification: B.Com/ M.Com
Job Description
The Customer Support Associate (CSA) will be responsible for supporting customer onboarding, documentation, and field-level coordination activities. The role involves direct interaction with existing and prospective clients, assisting with documentation, and ensuring timely completion of processes as per organizational requirements.
Key Responsibilities
· Assist existing and prospective customers in filling out application forms.
· Collect duly signed application forms and required documents, including KYC documents and cheques.
· Follow up with customers for pending signatures and additional documentation.
· Collect audit-related documents from both existing and prospective clients.
· Coordinate with branch/local office for operational and administrative tasks.
· Undertake field visits as required for document collection and...