Customer Support Associate

Company Name - Bhanzu formerly (Exploring Infinities)

Website -

Working- 6 days

Mode- WFO

About Us:

Through Bhanzu, we aim to eradicate math phobia and encourage careers in math and STEM fields among learners from across the world. Bhanzu is bridging the gap between dreams and competence enabling students to realize their full potential and introduce them to science, coding and AI, through the lens of math.

Job Description

Roles and Responsibilities:

1. Act as a single point of contact and be the face of Bhanzu support for the customers.

2. Respond to customer queries in a timely and accurate way, via phone, email or chat.

3. Proactive outbound calling to build rapport with the customers.

4. Identify customers’ needs and requirements and propose suitable solutions quickly and

efficiently by coordination with cross-func...