Customer Support Associate

• Interface with customers via inbound and outbound calls to sell products such as credit cards, insurance, and travel packages
• Greet customers courteously and professionally following company procedures
• Clarify customer requirements, probe for details, and confirm understanding
• Demonstrate products and services effectively to meet customer needs
• Utilize CRM software and sales tools to maintain accurate customer records
• Work towards achieving daily, weekly, and monthly sales targets
• Adapt to a fast-paced, target-driven environment while maintaining professionalism

Eligibility Criteria:

• Undergraduate candidates and freshers can apply
• Previous experience in BPO sales or customer service is desirable but not mandatory
• Excellent verbal and written communication skills are required
• Strong persuasive, negotiation, and sales skills
• Comfortable working 6 days a week fro...