Job Description

Customer Support Associate (Call Center) – Cebu City



Location: Cebu City (Onsite)

Job Type: Full-time

Salary: Up to ₱26,000/month



Benefits

- Up to ₱26,000 monthly salary

- Performance incentives and bonuses

- Paid training from Day 1

- Career growth opportunities



Job Responsibilities

- Handle customer inquiries via phone, chat, or email

- Provide accurate information and resolve customer concerns

- Deliver excellent customer service

- Document customer interactions

- Escalate complex issues when needed

- Meet quality and performance targets



Qualifications

- High School or Senior High School graduate

- At least 3 to 6 months of BPO or call center experience

- Good English communication skills

- Basic computer skills

- Customer-focused and willing to work onsite on shifting schedules



Work Setup

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