Customer Support Associate

Job description:

Experience the power of a game-changing career .

Are you a natural communicator with a passion for helping others? Join our team as a Customer Support Advisor and play a key role in supporting the education sector.

• Rate of pay - Hourly rate of £13.
• Location – 49 East Bridge Street, Belfast BT1 3NR
• Full time permanent position – Contracted to 40 hours paid production scheduled 8am-5pm Monday to Friday. April-Jun months your schedule will be between 8am-8pm, Monday to Sunday to accommodate peak times.
• Full time training provided.

In this role you will manage a mix of inbound and outbound calls, as well as emails and live chats, supporting schools, exam markers & families of students. You will respond to a variety of customer service enquires – offering clear information, guidance, and re...