Customer Support Assistant

Park 6 Logistics is seeking a Customer Support Assistant to join our growing team in Cincinnati, OH. In this role, you will serve as a key point of contact for customers, providing professional assistance, resolving inquiries, and ensuring a positive customer experience while supporting daily business operations.

Responsibilities

• Respond to customer inquiries in a professional and timely manner.
• Provide accurate information regarding services, orders, and account requests.
• Maintain detailed and organized customer records.
• Coordinate with internal teams to resolve customer concerns efficiently.
• Assist with administrative and operational support tasks.
• Deliver outstanding customer service while maintaining professionalism.
• Ensure all customer interactions align with company standards and policies.

• Excellent verbal and written communica...