Job Description
Customer Support Analyst
Reston, VA 20190
Security Clearance Requirement: TS/SCI CI Poly
Location Note: On-Site Support Required
Position Description:
E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate problems and processes, offering support, analysis, research, and expert advice. Collaboration is at the core of our work, as you'll engage with both government and contractor personnel in a cross-functional setting.
Responsibilities:
+ Deliver timely on-site support to customers
+ Provide end-user support and liaise with management on system-related matters
+ Ensure smooth transaction processing
+ Develop and troubleshoot sql queries
+ Demonstrate expertise in federal acquisition processes
+ Collaborate closely with the program management office team...
Reston, VA 20190
Security Clearance Requirement: TS/SCI CI Poly
Location Note: On-Site Support Required
Position Description:
E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate problems and processes, offering support, analysis, research, and expert advice. Collaboration is at the core of our work, as you'll engage with both government and contractor personnel in a cross-functional setting.
Responsibilities:
+ Deliver timely on-site support to customers
+ Provide end-user support and liaise with management on system-related matters
+ Ensure smooth transaction processing
+ Develop and troubleshoot sql queries
+ Demonstrate expertise in federal acquisition processes
+ Collaborate closely with the program management office team...
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