Customer Support Analyst

Job Description

Job Title

Customer Support Analyst

Department

M&MS

Position Type

Permanent – Full time

Job Location

Portugal

Shift Timings

8AM to 5PM (Flexible to adjust to 24*7 rotation when required to meet SLA)

Work Mode

Remote

Industry Type

Telecom OSS and BSS

Travel Required

Occasional

Why Us?

Telarix assists mobile operators worldwide to scale their Voice, SMS A2P, RCS business messaging, and application enablement services, including cloud numbers. Telarix is committed to developing the wholesale ecosystem and connecting the world's largest operators and their partners profitably and effectively. We provide our customers with innovative automated wholesale solutions simplifying decisions and operational tasks, allowing them to strengthen existing business and disco...