Job Description

About the Job
Please read the job description carefully before applying to ensure your qualifications and availability align with the role.
Location: Model Town Link Road, Lahore
Shift Timing: 9:00 / 10:00 PM onwards (9-hour shift)
Type: Full-time | On-site | Night Shift
About the Role
PlanLab Solutions is looking for a dedicated, customer-oriented, and fluent English-speaking Customer Support Agent to join our night shift support team. In this role, you will provide high-quality customer assistance to international clients through email, live chat, and phone, ensuring a smooth and professional customer experience at all times.
This is a non-sales, non-commission-based role, focused purely on delivering excellent customer support and building long-term client relationships.
Key Responsibilities
Handle customer queries via email, live chat, and phone with professionalism and accuracy
Resolve customer concerns by identifying issues, offering effective soluti...

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