Customer Support Agent- FR

Overview

Customer Support Agent — French Market — On-site in our Barcelona HQ. At SumUp, we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that possible.

As part of our international Customer Support Team , you’ll be the voice of SumUp for our French speaking merchants , helping entrepreneurs solve problems, grow their businesses, and make their lives a little easier every day. This is more than a support role — it’s an opportunity to make a real impact , develop your skills in fintech and customer experience , and grow within one of Europe’s most dynamic tech companies.

Responsibilities

• Be the first point of contact for our French merchants — helping them succeed with empathy, patience, and a problem-solving minds...