Customer Support Agent (Arabic/German/English)

Job description: We are looking for a part-time Dedicated Agent to join our partner company. This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking. Requirements German C1, Arabic C1, English B1 (for internal communication only), and Kurdish (will be a plus). Experience in customer support through voice, chat, and email. Excellent organizational and communication skills. Ability to collect, review, and process customer documentation accurately. Strong problem-solving skills and attention to detail. Empathy and professionalism when handling inquiries from customers, schools, and tutors. Responsibilities Provide customer support across multiple channels: voice, chat, and email. Managing applications by collecting supporting documents from customers and schools (via email, ch...