Job Description
Customer Support Advisor | Cycling | Northampton (Hybrid) | Up to £28,000 + Bonus
Are you passionate about delivering great customer service and helping people find solutions?
Do you enjoy problem solving, building relationships, and making a real difference to the customer experience?
We're recruiting for a Customer Support Advisor to join a leading global sports retailer. This is a fantastic opportunity to join a growing team where you'll support customers and stores with aftersales enquiries, service requests, and product-related questions within the cycling category.
You don't need to be a qualified bike mechanic. If you have strong customer service skills, enjoy troubleshooting issues, and have an interest in cycling, full product and technical training will be provided.
What's in it for you?
Salary up to £28,000 plus performance bonus
Hybrid working (2 to 3 days per week in the office)
Ongoing training and development
Are you passionate about delivering great customer service and helping people find solutions?
Do you enjoy problem solving, building relationships, and making a real difference to the customer experience?
We're recruiting for a Customer Support Advisor to join a leading global sports retailer. This is a fantastic opportunity to join a growing team where you'll support customers and stores with aftersales enquiries, service requests, and product-related questions within the cycling category.
You don't need to be a qualified bike mechanic. If you have strong customer service skills, enjoy troubleshooting issues, and have an interest in cycling, full product and technical training will be provided.
What's in it for you?
Salary up to £28,000 plus performance bonus
Hybrid working (2 to 3 days per week in the office)
Ongoing training and development
Ready to Apply?
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