Customer Support Advisor

ABOUT THE COMPANY

This Australian fintech supports thousands of small and medium businesses across hospitality, retail, healthcare and professional services. With a strong people-first culture, the business is known for its collaborative leadership, internal career progression and genuine investment in employee development. As the company continues to scale, the team are creating exciting opportunities for customer service professionals wanting to grow their careers in a modern, fast-paced environment.

ABOUT THE ROLE

This is a great opportunity for someone who enjoys building relationships and solving problems.

You'll support a portfolio of high-value business customers, helping them with everything from technical enquiries and account changes through to product support and troubleshooting. Working closely with Account Managers and internal teams, you'll play an important role in making sure customers receive a seamless experience ev...