Customer Support Administrator

About the job Customer Support Administrator

About First Table First Table is on a mission to bring together restaurants and food lovers worldwide. With headquarters based in Queenstown, they've been leading the charge in the hospitality tech industry for ten years. Today, they're a global force operating in New Zealand, Australia and the UK. First Table is a platform that fosters restaurant discovery and connects people over their shared love of food.

The Role First Table is looking for a Customer Support Specialist that is passionate about providing exceptional customer service, capable of multi-tasking and has exceptionally strong verbal and written English skills. Reporting to the First Table Customer Support Team Leader, this role is responsible for (but not limited to):

Job Responsibilities:

• Handle customer inquiries regarding reservations, promotions, reviews, and account setup
• Manage customers and clients through CRM systems, addre...