Job Description

About the role

The Customer Supply Representative (CSR) is the primary contact to Nexperia’s customers to ensure excellent levels of supply assurance, increasing both customer loyalty and sales potential. The role is responsible for handling and coordinating customer inquiries in the area of ordering, demand forecasting, shipping, billing issues, and complaints. The CSR is dedicated to a specific portfolio of (one or more) customers and responsible to develop a strong customer relationship.

Note: This is a one year external temp role.

What you will do

  • Develop and maintain a professional and positive relationship with key customer contacts and counterparts in Account teams, Business Groups and Support Teams at all times
  • Process customer orders in SAP while ensuring compliance with policies and controls, including terms and conditions, allowed ship dates, and order change windows
  • Provide customers with prompt, early and acc...

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