Customer Success

Customer Success-MetalCloud Company Vision: NowPurchase is transforming the $140B Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world—be it transportation, construction, or machinery. NowPurchase is a rich, digital marketplace where metal manufacturers (foundries steel plants) can procure high-quality raw materials (scrap, pig iron, ferroalloys, additives, nodularisers) in a trusted manner. Our technology enables manufacturers to optimize processes, ensuring higher productivity and resilience. We currently serve 250 factories nationwide and are expanding rapidly across India. Job Description Position: Customer Success Experience: 1–3 Years Location: Kolkata & Pune Qualification: Bachelor’s degree in engineering, Business, or related field Working Type: Office Role Description: We are hiring customer success executive to manage customer relationships post go-live—focusing on adoption, renewals, and upsell op...