Customer Success & Support Specialist

Ahead Health is a technology company and licensed medical practice in Zürich, building a preventive health platform that combines advanced AI technology with medical expertise for Europe. We are looking for a Customer Success & Support Specialist to be the first point of contact for our customers and to own the day‑to‑day experience across their whole journey with us, from booking to follow‑up.

• Position: Customer Success & Support Specialist
• Commitment: Full‑time (part‑time from 80% possible)
• Hours: Standard business hours, ongoing role
• Start date: As soon as possible

YOUR ROLE

Build from the ground up

Real impact from day one

You own the customer experience for a product that genuinely changes people's lives. Every interaction matters.

Work with a mission‑driven team

Collaborate directly with founders and builders from academia, healthcare, ...