Customer Success Specialist

About the role

We are looking for a customer-focused, highly energetic, and eager individual to join our team as a Junior Customer Success Specialist, responsible for assisting in managing a portfolio of our mid-market and SMB customers.

This role will have accountability for understanding the customer's core value outcomes and developing a strategic success plan to help facilitate the change to maximize the value they achieve. You will be able to think strategically and execute tactically.

The ideal candidate will have a background or a computer science degree, be customer-focused, detail oriented, articulate and credible with the ability to prescribe the key strategies of successful change within an organization.

A typical week

• You will provide customers with best practices on how to use Visualping to accomplish their business goals.
• You will develop new and existing relationships across your customers to ensure we've ...