Job Description


About ShipIn:


ShipIn is a leading provider of AI-driven visual analytics solutions for the maritime industry, enabling ship owners and operators to enhance safety, efficiency, and compliance through real-time insights. Our mission is to empower shipping companies with data-driven decision-making, bridging the gap between ship and shore.

Role Overview


As a Customer Success Specialist, you will play a key role in optimizing customer success operations, ensuring seamless execution of customer engagement strategies, and supporting the Customer Success team. You will help establish structured processes for account management, performance tracking, training, and knowledge sharing. This role requires a detail-oriented, proactive approach and a strong ability to collaborate across teams.

Key Responsibilities


  • Operational Support: Assist in establishing and managing systems to streamline Customer Success operations, ensuri...

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