Customer Success Specialist

Salary range:
$1200 - $1600 (including commissions)

Roles and Responsibilities:

●       Make outbound calls to past clients and sphere of influence to nurture relationships and deliver excellent service.

●       Reconnect with stale and lukewarm leads to spark new interest and opportunities.

●       Qualify prospects and arrange next-step conversations (sales, purchases, or consultations).

●       Keep client records accurate and organized in Follow Up Boss (CRM).

●       Communicate proactively with clients, ensuring timely and professional follow-ups.

●       Adjust your approach to confidently engage with high-end and sophisticated clients.

●       Show initiative in managing daily tasks and maintaining smooth workflows.

●       Share feedback and insights on lead quality, client interactions, and emerging trends.

Skills:

●       Strong communication skills with the ability to engage confidently and p...