Job Description

, Poland


Job Family Group:

Commercial and Retail


Worker Type:

Regular


Posting Start Date:

February 23, 2026


Business Unit:


Experience Level:

Early Careers


Job Description:

Location: Hybrid (Kraków)

Contract: 12‑month fixed term

Are you passionate about delivering exceptional customer experience while building your expertise in a dynamic, international environment? Join our Customer Operations team and play a key role in supporting Shell’s Mobility customers across Europe.

Customer Operations is part of Downstream Global Commercial, and our mission is simple:
deliver a best‑in‑market customer experience and business value — at an affordable cost.

This role is ideal for someone who enjoys solving customer issues end‑to‑end, thrives in fast‑paced environments, and brings strong communication and problem‑solving sk...

Ready to Apply?

Take the next step in your AI career. Submit your application to Shell today.

Submit Application