Customer Success Specialist

Please read the job description carefully and then apply for the role (Night Shift, Work from Office).

Location: HSR Layout Sector 6 (On-site)

Shift: Night Shift

Employment Type: Full-Time

Timing: 6:45 pm to 4:30 am

About the Role:

We seek a proactive Customer Success Specialist to manage customer inquiries, maintain high retention rates, and efficiently oversee projects. The perfect candidate will possess outstanding communication skills, strong problem-solving abilities, and a dedicated customer-first mindset.

Key Responsibilities:

• Address and resolve customer queries promptly and professionally.
• Drive customer retention by providing exceptional post-sales support and engagement.
• Manage and oversee customer projects, ensuring smooth execution and timely deliv...