Job Description
Elevate customer relationships as a Customer Success Specialist with uniPoint in Winnipeg, MB. Focus on meaningful check-ins and support for existing clients with a proven ERP Integrated Quality Management Software.
This full-time role emphasizes customer connection and relationship-building. You will engage with current customers through outbound calls and video meetings, ensuring they maximize their use of our software. The position also bridges communications between clients and internal teams while coordinating training sessions and consultations.
Key Responsibilities:
• Connect with existing customers through friendly outreach calls
• Build relationships by understanding customer software usage
• Coordinate customer training sessions and follow-ups
• Schedule virtual and on-site consulting visits
• Manage participation in trade shows and webinars
Requirements:
• Strong verbal and written communication skills
• Friendly and approachable demeanor
• O...
This full-time role emphasizes customer connection and relationship-building. You will engage with current customers through outbound calls and video meetings, ensuring they maximize their use of our software. The position also bridges communications between clients and internal teams while coordinating training sessions and consultations.
Key Responsibilities:
• Connect with existing customers through friendly outreach calls
• Build relationships by understanding customer software usage
• Coordinate customer training sessions and follow-ups
• Schedule virtual and on-site consulting visits
• Manage participation in trade shows and webinars
Requirements:
• Strong verbal and written communication skills
• Friendly and approachable demeanor
• O...
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