Customer Success Manager

Overview

We're looking for a Customer Success ManagerIf you consider yourself a hustler and want to work on some of the most exciting digital health projects, this is the job for you!

We are an interdisciplinary team looking for someone with the right combination of initiative, organization skills and business knowledge to lead our customer success team. We are looking for a Customer Success Manager to help us lead implementations, handle customer development, give support to our awesome users, and help grow our relationship with existing customers.

At Nimbo we help health organizations have a better control of their operations and their patients through an easy to use application that physician's love to use.

Responsibilities

• Lead implementation projects with our enterprise customers: training, configuration, and change management. KPI: NPS post implementation
• Use industry best practices for customer support and user on...