Customer Success Manager

Company Overview

IMS is a leader in connected car and telematics services. We provide services and analytics to insurers, governments, and enterprises. We are proud to be the developer of the industry-acclaimed, cloud-based connected car platform. From insurers and governments to dealerships and everyday drivers, we’re proud to produce technology that makes driving - Safer. Smarter. Greener.

Job Description

As a Customer Success Manager (CSM) at IMS, you will own the customer relationship across North America, ensuring clients maximize the value of our solutions. You will guide customers through onboarding, drive adoption, and act as a strategic advisor to help them achieve their business objectives.

This role is best suited for a proactive problem-solver who enjoys working in a fast-paced, data-driven environment, collaborating cross-functionally, and delivering an outstanding customer experience.

Key Responsibilities

Customer Succ...