Job Description
Location: Vancouver, BC (Hybrid, with occasional travel to Alberta)
We are seeking a motivated and results-oriented Customer Success Account Manager to join a fast-growing team supporting clients in the dental industry. The ideal candidate will have a strong background in account management and sales, with a focus on building lasting relationships, driving client success, and expanding business opportunities. This role combines strategic oversight with hands-on client engagement across a portfolio of multi-location accounts.
Key Responsibilities
Account Management & Client Success (70%)
Maintain, grow, and deepen relationships with existing dental practice clients to ensure satisfaction, retention, and long-term value.
Analyse account performance, identify opportunities for improvement, and provide actionable recommendations.
Conduct regular client follow-ups via email, ph...
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