Job Description
- An undergraduate degree in any discipline.
- 1 to 3 years of full‑time work experience in a B2B SaaS company, in a customer‑facing role.
- Full professional proficiency in written and spoken English.
- Able to solve problems and work under pressure.
- Smart and scrappy. Able to figure things out on your own.
- Passionate about making customers happy and successful.
- Driven and quick to take ownership of your work.
- Humble. You are willing to get into the details and open to feedback.
- Adaptable and resilient. Things change quickly in a fast‑paced startup, and you can keep up.
- Growth‑minded. You are eager to expand your skill set and you like to learn.
- Ready to take on real responsibility and work closely with your team.
- Nice to have: Comfort with the kind of software we use day to day, such as CS platforms, support or ticketing tools, CRMs, and analytics dashboards, or similar t...
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