Customer Success Manager – Remote

We are proud to exclusively represent a globally dominant US SaaS powerhouse with 18+ years of innovation, empowering 10,000s of trade and service businesses worldwide. After successfully servicing Australian customers since 2021 (without a local team!), They are officially launching in-market, and this is your opportunity to be part of something big.

If you thrive on building executive relationships, solving complex challenges, and driving measurable customer impact, this role puts you at the centre of transforming Australia’s trade industry.

As a Customer Success Manager, you will own and elevate relationships with high-value enterprise customers. You’ll act as a strategic advisor, ensuring clients unlock maximum value from a world-class SaaS platform purpose-built for trade and service businesses.

This is not a reactive support role, this is strategic, consultative, and high impact. You will manage a portfolio of 35 enterpris...