Job Description

  • Interface directly (and indirectly) with customers to develop customer intelligence and insight by capturing, assembling, and assessing customer sentiment about the Comviva solutions & services throughout the customer s journey with Comviva.
  • Serve as a liaison by maintaining regular and appropriate communication and cadence with customer executive teams to ensure alignment and transparency, inclusive of regular business reviews. Partner with the MU, PU, delivery, and technical support teams to ensure positive customer outcomes.
  • Integrating and analysing disparate data sources to provide insights, recommendations, and business justifications. Gather, integrate, and analyse data from multiple sources and converting in a meaningful information.
  • Focus on the voice of the customer by tracking and analysing data trends. Identify customer pain points, define, and monitor service standards, enable easy customer navigation acro...

Ready to Apply?

Take the next step in your AI career. Submit your application to Comviva Technology today.

Submit Application