Job Description

We’re Hiring | Customer Success Manager (CSM) | Pune | Hybrid


Sakon is looking for an experienced and customer-focused professional to join our team as a Customer Success Manager (CSM) .

If you are passionate about customer engagement, SaaS solutions, strategic relationship management, and driving measurable business outcomes, this opportunity could be a great fit for you.


Location:


Pune, India (Hybrid)


Shift:


US Shift


Experience:

8-12 years in Customer Success / SaaS / Managed Services / Account Management


What You’ll Do:


  • Manage customer lifecycle from onboarding to adoption, retention, and growth
  • Conduct QBRs, customer reviews, workshops, and strategic engagement meetings
  • Build customer success plans aligned with business goals and KPIs Manage escalations ...

Ready to Apply?

Take the next step in your AI career. Submit your application to Sakon today.

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