Customer Success Manager

About Command|Link

Command|Link is a global SaaS platform that provides network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layer a proprietary single‑pane‑of‑glass platform. Recognized as the SD‑WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and AT&T Strategic Growth Partner, Command|Link has built the only IT platform that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime, and improve the bottom line.

This is a 100% remote position

About Your New Role

The Customer Success Manager will focus on business development and customer retention through consistent customer contact, QBRs, and management of a base of Command|Link customers. The primary goal is to maximize Customer experience, grow the base of business through...