Customer Success Manager

Business Unit:

PrognoCIS EHR Software, developed, owned, and supported by Bizmatics Inc., is a feature-rich solution designed with specialty-specific workflows tailored for clinics. Built with user experience in mind, PrognoCIS offers intuitive navigation and comprehensive encounter documentation and is fully certified by CMS.

PrognoCIS delivers a complete HealthCare IT solution ideal for both small practices and large, multi-specialty group clinics. The platform includes a wide range of key features such as Electronic Health Records (EHR), Practice Management, Medical RCM Services, Electronic Prescriptions, Bi-Directional Lab Interfaces, Patient Portal, and Telemedicine.

Job Summary:

We are seeking a highly motivated and customer-centric individual to join our team as a SaaS Customer Success Manager. In this role, you will be responsible for building and maintaining strong relationships with our PrognoCIS clients, ensuring their success, s...