Job Description

About Hearth

Hearth is on a mission to empower America's small business professionals to build growing, profitable companies. In a $600B/year fragmented market where 50-80% of home services companies fail within five years, we're building the essential operational financial infrastructure to power the next generation of small businesses.

Current Metrics:

  • $26M Annual Recurring Revenue (ARR)
  • 30%+ Year-over-Year Growth
  • 12,000+ Contractors Served
  • $4B+ Annual Transaction Volume

The Opportunity


We are seeking a highly motivated and results-driven CSM to join our team. As a Customer Success Manager, you will play a crucial role in ensuring the success and satisfaction of our customers during their initial onboarding journey as well as the renewal of those accounts.

Your primary focus will be on engaging with customers within their first 60 days, guiding them through the onboarding process, addressing cha...

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