Customer Success Manager, Major

The Adventure Ahead

As our next Customer Success Manager (CSM), you will be the ultimate trusted advisor and champion for our clients, unlocking the true power of Docebo’s world‑class LMS to transform their organizational learning into a business superpower. You will step into a high‑impact, strategic role where you bridge the gap between technical innovation and business strategy, directly influencing customer retention, platform expansion, and long‑term satisfaction. By turning complex learning visions into tangible, measurable realities, you will play a pivotal role in shaping how modern global teams grow, adapt, and succeed.

The Day-to-Day

• Champion the Customer: Act as the primary advocate and trusted advisor for your Docebo customer portfolio, ensuring their unique business goals and challenges are met with world‑class solutions.
• Drive Platform Adoption: Consultation‑first approach to deliver best practices, ensuring clients fully ...