Job Description
Company Description
CronySoft is an information technology development and consulting firm with over 20 years of experience delivering software solutions to businesses. Specializing in the Retail and Wholesale Distribution industry, we build customized software to simplify business processes and improve operational efficiency. We are known for innovation, quality, and a strong track record of successful product implementation. Our mission is to help clients overcome operational challenges and scale through modern technology.
Role Description
This is a full-time, on-site Customer Success Manager role based in Karachi. The Customer Success Manager will ensure customer satisfaction by building strong relationships, addressing concerns, and improving product adoption. You will own the post-sale customer journey, including onboarding, enablement, regular check-ins, issue coordination, renewals, and identifying opportunities for account growth. The ideal candidate is organized, cust...
CronySoft is an information technology development and consulting firm with over 20 years of experience delivering software solutions to businesses. Specializing in the Retail and Wholesale Distribution industry, we build customized software to simplify business processes and improve operational efficiency. We are known for innovation, quality, and a strong track record of successful product implementation. Our mission is to help clients overcome operational challenges and scale through modern technology.
Role Description
This is a full-time, on-site Customer Success Manager role based in Karachi. The Customer Success Manager will ensure customer satisfaction by building strong relationships, addressing concerns, and improving product adoption. You will own the post-sale customer journey, including onboarding, enablement, regular check-ins, issue coordination, renewals, and identifying opportunities for account growth. The ideal candidate is organized, cust...
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